Harvard Business Review

AUGUST 24, 2015

” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. As the New York Times article observed, “Amazon uses a self-reinforcing set of management, data and psychological tools to spur its tens of thousands of white-collar employees to do more and more.

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

JUNE 1, 2017

Selvesware invites workers and managers to digitally amplify their talents and attributes, while monitoring and minimizing weaknesses. Simply put, selvesware helps people identify, manage, and measurably improve their best, most productive selves. Tracking which selves deliver the best performance and outcomes could become a new KPI.

KPI 8

KPI Directory Human Capital Self-aware 8

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. One typical reason is that top executives haven’t managed to clarify something even more fundamental: how much priority they place on increasing profit margins.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

MAY 30, 2018

For innovation-hungry legacy firms, partnering with a startup can be appealing. With apologies to Tolstoy, all happy start-up partnerships are alike; every unhappy innovation partnership is unhappy in its own way. They don’t seek to assess how well an innovation works; they try to measure how well that innovation works for us.

KPI 9

KPI Innovation Ries Banking 9