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What It Will Take to Fix HR

Harvard Business Review

Break up a strategic function in response to underperformance in the wake of severe market disruptions? What would the capital markets look like today if a similar tack had been taken when the CFO role was ripe for transformation? Lynanne Kunkle, VP-Global Talent Development and HR-Asia for Whirlpool, is a case in point.

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CVS’s Lesson: Carpe Diem

Harvard Business Review

Before being attacked for behavior that could easily be labled unsustainable, the company teamed up with the World Wildlife Fund (WWF) a few years ago in a project to put all of the water back that they take out. In other words, they plan to become water neutral. They then told this to the world in a co-branded ad with the WWF.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

True, customers can customize their M&Ms, build their own bikes with Trek Project One, create unique doors for their home at Jen-Weld, and design their own Nike running shoes. Through co-creation, companies can access a deep well of customer capabilities, knowledge and assets. Operate your new co-creative digital business.

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The Case for Stock Buybacks

Harvard Business Review

But these claims are very rarely backed up by large-scale evidence, and often driven by a misunderstanding of how buybacks actually operate. Investment only creates value if its returns are higher than the other projects shareholders could invest in. Such a nefarious use of corporate funds makes for great headlines.

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What the Companies That Predict the Future Do Differently

Harvard Business Review

Consider the example of a manufacturer of production equipment that collects sensor-based telemetry about its machines’ operations, the status of their parts, their performance, their resource consumption, and other data. This monitoring turns up an anomaly at a key customer that indicates a failure is imminent.

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What the Companies That Predict the Future Do Differently

Harvard Business Review

Consider the example of a manufacturer of production equipment that collects sensor-based telemetry about its machines’ operations, the status of their parts, their performance, their resource consumption, and other data. The ultimate goal is to treat information as a tangible flow rather than an intangible asset stuck on the balance sheet.