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Possibility Maximizer: Management Improvement Carnival

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! SHRM - Society for Human Resource Managment Indispensible for the HR Professional! License.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

Kaizen 28
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Great Leadership for Challenging Times

Great Leadership By Dan

Don’t bad mouth your manager, your company, your competition, the government or your co-workers. Focus on what you and your team can do, and offer to help your manager and co-workers. Think task forces, committees, action learning, and Kaizen workshops. In a crisis, leaders make sure everyone is focused and engaged.

Kaizen 120
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What Makes a Great Teacher? Leadership

Tony Mayo

Try reading the following excerpt from the article while substituting “manager&# for “teacher&# and “employees&# for “students.&# The researchers identified specific traits of the most effective teachers, traits that I immediately recognized as characteristic of exceptional business leaders.

Mayo 132
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Good Leaders Don't Use Bad Words

Harvard Business Review

During a painfully dull futures workshop Down Under, a simple word change helped transform a stagnant discussion. The PwC consultants relentlessly stressed that "customers" were about managing transactions but "clients" were about investing in relationships. IBM needed to redesign itself around serving clients, not selling customers.

Ulrich 9