Great Leadership By Dan

OCTOBER 21, 2013

You’ll understand that the people or companies that buy your products are not your only customers; the shareholders that buy your stock are customers too. Caution: when employees feel like owners, no more wasting money on expensive furniture, management boondoggles, or projects with a poor net present value.

Finance 246

Finance Course Net Present Value Management 246

Harvard Business Review

DECEMBER 28, 2016

Customer Lifetime Value : This is the net present value of all future customer revenues with account for attrition and your discount rate. It’s either in a state of growth, peak productivity, or decline. Lack of momentum and sluggishness spell doom to a CX program, and leadership must propel the program.

Attrition 10

Attrition Metrics Net Present Value KPI 10

Harvard Business Review

APRIL 27, 2017

Joe Bower and Lynn Paine “had me at hello” (to quote Jerry Maguire ) with their new HBR article, “ The Error at the Heart of Corporate Leadership.” ” Laying out their data, they find that long-term oriented companies create more financial value and more jobs. The Refresher: Net Present Value.

Hedge 9

Hedge Short-term Long-term NPV 9

Strategy Driven

SEPTEMBER 9, 2011

Many conventional metrics we use to estimate value are based on faulty assumptions. Net present value [NPV] is a case in point. You will learn how to identify and prioritize your company’s full portfolio of opportunities – from new product lines to entirely new businesses. Take a doctor’s office.

Innovation 50

Innovation NPV Business Model Constraint 50