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4 Ways to a Better Bottom Line

Lead Change Blog

You may have employees working globally, doing business with people from other regions or countries, or you might be relocating executives across cultures. By this, I mean being aware of the nuances of political systems, cultural norms, and psychological mindsets of whom we do business with and for. The face of business has changed.

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The Law of Reciprocity

Coaching Tip

This ''law of love'' is identified in many different ways--for example, in Wayne Baker''s bestseller, " Achieving Success Through Social Capital " , this law of love in the workplace is described as the "law of reciprocity.". Acts of contribution, big and small, build your fund of social capital, creating a vast network of reciprocity.

Cialdini 117
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Reskilling the Future of Work

HR Digest

What should companies do now? This begs a pressing question: What do we do next? Organizations are now facing a learning curve as managers scramble to lead their teams virtually. It is a tough time as they bank on social capital and how to maintain cohesion without the benefit of informal coffee, lunch or smoke breaks.

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Decision Making Scenarios

Coaching Tip

While we cannot entirely rid ourselves of them, we can learn to understand the traps and compensate for them. Do something positive for someone and that person will want to reciprocate some time, some how. Baker says that, "Many people conceive of their business dealings as spot market exchanges--value given for value received, period.

Cialdini 138
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How to Respond When You’re Left Out of Important Meetings

Harvard Business Review

And being the last to learn about key decisions can set your team back, and bring your leadership into question. Ask yourself, am I feeling vulnerable or paranoid or do I really need to be there? “Dear Annika, do you have 15 minutes to chat about the Operations Update? ” Stay neutral.

How To 8
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What It Takes to Become a Great Product Manager

Harvard Business Review

Performing market assessments. A good PM may know the Do’s and Don’ts of a customer interview, but the best PMs have the ability to empathize with customers in that interview, are tuned into their body language and emotions, and can astutely suss out the true pain-points that their product or feature will address.

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People Are Angry About Globalization. Here’s What to Do About It.

Harvard Business Review

Similarly, those concerned about world domination by multinationals would presumably be surprised to learn that the share of global output generated by multinational firms outside their home countries has hovered around 10% since 2000. Pro-globalizers need to do a better job of making their case. by almost half. foreign affairs.