Harvard Business Review

JULY 18, 2017

Toyota has a class of shares that gives investors “loyalty dividends” if they hold onto them for five years. Third, even taking the existence of a large shareholder as given, loyalty dividends encourage only holding for the long-term, rather than stewardship. Some companies take matters into their own hands.

Short-term 8

Short-term Intangible Assets Hedge Long-term 8

Harvard Business Review

JANUARY 15, 2015

Consider Mr Porter , the man-cousin of Net-a-Porter. Its rivals try to infect the entire internet with glamorous photoshoots studded with celebrities — something Mr Porter eschews completely. Deliver lasting gains in their quality of life. Don’t just carrot-and-stick them into “loyalty.”

Strategy 8

Strategy Porter Marketing Fashion 8

Harvard Business Review

APRIL 7, 2015

While these qualities help engender loyalty, they often make some of the difficult conversations associated with managing people especially challenging. Strategy guru and Michael Porter of Harvard Business School elegantly articulated this when he wrote that strategy is both what we choose to do — and what we choose not to do.

Execution 8

Execution Skills Health Care Porter 8

Harvard Business Review

OCTOBER 21, 2016

Michel Porter and Mark Kramer pioneered the idea of “creating shared value,” arguing that businesses can generate economic value by identifying and addressing social problems that intersect with their business. The system also improves product quality by creating regulated growing conditions. Building Customer Loyalty.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8