Strategy Driven

OCTOBER 16, 2013

We also received powerful feedback that customers did not like working with us because of leader and staff attitudes. We were a mediocre, at best, institutional operation with a sense of entitlement. Prior to the leadership intervention, our campus customers said we took too long and were too expensive.

Leadership 64

Leadership Training Peer Review Budgeting 64

Harvard Business Review

JULY 31, 2017

The combination of predictive analytics, large data sets, and the processing power of today’s computers is starting to transform change management. These are not the foundations of a proper science that verifies knowledge through experiment and replication of findings in peer-reviewed studies.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

FEBRUARY 24, 2015

” For the first time, a major retailer is giving prominent shelf space — albeit virtual — to companies operating in a better way. In essence, TSC is a data amalgamator, gathering the best peer-reviewed science on the lifecycle impacts and “material” environmental and social issues for a given product category.

Productivity 8

Productivity Products Supply Chain Kaplan 8

Harvard Business Review

OCTOBER 27, 2017

Facebook, Twitter, and other social media platforms have emerged as powerful tools for keeping surgeons connected. In addition, there is a longstanding tradition in medicine, and in surgery in particular, of protecting peer review and quality improvement efforts (such as M&M conferences) from being subject to legal discovery.

Media 8

Media Skills Conference Learning-by-Doing 8

Harvard Business Review

JULY 15, 2014

Google’s operation stands out for its scale. Google combines automated testing with a related process that requires a human peer to review code changes. Together, the automated testing and peer review provide a high level of quality control that frees Google developers to actually work on the needed changes themselves.

Productivity 8

Productivity Products Development Software 8

Harvard Business Review

JUNE 29, 2016

But when we approach our interactions thoughtfully, a company’s culture can be a powerful antibody against destructive office politics. It’s harder for politicians to operate if everyone is on the same page. Knowledge is power, so transparency is anathema to anyone who tries to succeed at the expense of others.

Politics 15

Politics Tactics Review Learning-by-Doing 15