article thumbnail

Credibility Crisis: 4 Sure-Fire Strategies for Cultivating Consumer Trust

Strategy Driven

And, the mission critical nature of credibility cannot be overstated, as it establishes a company or brand’s integrity, reliability, validity, soundness and a host of other image-including indicators of an entity’s moral and ethical code, and the standards by which it operates. Transparency Translates. Name and address information required.

Crisis 50
article thumbnail

Closing the Gap Between Blue Ocean Strategy and Execution

Harvard Business Review

At the highest level, there are three propositions essential to the success of strategy: the value proposition, the profit proposition, and the people proposition. In this sense, the three strategy propositions provide an organizing framework to ensure an organization is taking a holistic approach to the formulation and execution of strategy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Protest Oregon's Proposed New Fundraising Law

Harvard Business Review

An organization's overhead might be consistently high for any number of reasons: obscurity of the cause, a long-term strategy at work, educational efforts not labeled as services, and so on. Often we hear that a telemarketing firm takes 90% of what it raises. But it's an amateur analysis that ignores the telemarketer's costs.

article thumbnail

B2B Salespeople Can Survive If They Reimagine Their Roles

Harvard Business Review

.” Both spell out how to map the buying process and customer experience and optimally redirect the firm’s sales, marketing, operations, and service efforts. Research firms such as Forrester can assist by documenting the total costs and resources required for a firm to field a first-rate digital operation.

B2B 8