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Why Are You Always Late?

Coaching Tip

A clinical social worker offers tips to be more punctual: Don’t double book. A 2003 study, Dr. Conte co-wrote in the journal Human Performance examined 181 subway operators in New York City. He documented that finding in a 2001 study he co-wrote in the Journal of Applied Social Psychology that included 194 college students.

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An Investigation of Online Reviews Uncovers a World of Lies

Harvard Business Review

I Give This Blurb 3 Stars Operation Clean Turf and the War on Fake Yelp Reviews Businessweek Were the 19 companies accused of commissioning fake online reviews the only firms out there engaged in this nefarious practice? That would only tip off the mendacious. Not likely. Andy O’Connell Career Ladder to Nowhere?

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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low

Harvard Business Review

We want to know Google’s secret to hiring the best people or Mark Zuckerberg’s one tip for hiring employees. In 33 years of operation, only seven general managers (the people who run individual locations) have left the company voluntarily. Turnover is absurdly low. Annual turnover among assistant managers is 1.4