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Favorites of 2013–Team Building and Leadership Articles

Mike Cardus

With the end of the year approaching, this week is great to share some of my favorites of 2013. Favorite Team Building & Leadership Articles 2013. Some good, some OK, some crap…Below are my favorite articles from 2013. If you consistently overload your best people with “important projects” three things might happen.

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Five Ways Leaders Turns Doubters into Doers

Chart Your Course

Effective June 2013, all employees were required to work in the office. Your business is adding a new time-management system, which requires employees to log their hours on specific projects. This past February Yahoo!’s s fledgling CEO Marissa Mayer made her first misstep. In a company-wide email, she announced Yahoo! Create a vision.

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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

The Demand Metric 2013 Employee Engagement Survey concluded that organizations that have more than 50% employee engagement retain more than 80% of their customers. A clear business case for leaders to focus on building engaged teams across the business.

Metrics 347
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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

But a recent Chart Your Course International project led by Greg Smith and Patricio Porras not only achieved success for Riverside Auto Group but outlined a blueprint that virtually every company can follow when trying to change its culture. Among the successes of this project are: Service department sales up 22% in less than one year.

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Futren’s Strategies for Employee Retention

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. One small business in Georgia continues to overcome these hurdles.

Strategy 133
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Chart Your Course - Untitled Article

Chart Your Course

They ride the ups and downs of the economy more closely than the healthcare, government, or high-tech sectors, and average two to three times the rate of employee turnover, according to 2012 numbers from the Society for Human Resource Management. One small business in Georgia continues to overcome these hurdles.