Harvard Business Review

SEPTEMBER 13, 2016

A study by Jennifer Glass and coauthors in 2013 found that women leave STEM fields at dramatically higher rates than women in other occupations. How talent management is changing. We also conducted six focus groups with midlevel and senior leaders to understand how they perceive opportunities for advancement at their companies.

Focus Group 8

Focus Group Skills Technology Review 8

Harvard Business Review

JULY 12, 2013

In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, "Management is not culture-free, that is, part of the world of nature. Yet, here we are in 2013 with organizational leadership models that continue to deny the social nature of organizations and wallow in inertia. It is a social function.

CIO 11

CIO Leadership Drucker Telecommunications 11

Harvard Business Review

APRIL 3, 2015

Most brands are playing catch-up : in 2013 only 30% of brands had a dedicated customer service handle on Twitter, and only 10% of those brands with customer service handles reply to more than 70% of their mentions. Despite these hurdles, some companies do manage to change. Consider Makers Mark.

Media 8

Media Airlines Travel Brand 8

Strategy Driven

JUNE 7, 2013

’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Corporate cultures depend upon real-time conditions, projected outcomes and policies that promote steady growth.). Its CEO (John Y. Yes and here I stand.”

Franchising 59

Franchising Budgeting Pryor Consultative 59