Harvard Business Review

SEPTEMBER 13, 2016

A study by Jennifer Glass and coauthors in 2013 found that women leave STEM fields at dramatically higher rates than women in other occupations. We also conducted six focus groups with midlevel and senior leaders to understand how they perceive opportunities for advancement at their companies. Insight Center.

Focus Group 8

Focus Group Skills Technology Review 8

Harvard Business Review

JULY 12, 2013

Yet, here we are in 2013 with organizational leadership models that continue to deny the social nature of organizations and wallow in inertia. According to the 2013 Edelman Trust Barometer , fewer than 20% of respondents believe leaders are actually telling the truth when confronted with a difficult issue in their organizations.

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

APRIL 3, 2015

Most brands are playing catch-up : in 2013 only 30% of brands had a dedicated customer service handle on Twitter, and only 10% of those brands with customer service handles reply to more than 70% of their mentions. Public relations aside, why wouldn’t an organization take advantage of the world’s greatest free focus group?

Media 8

Media Airlines Travel Brand 8

Strategy Driven

JUNE 7, 2013

’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Corporate cultures depend upon real-time conditions, projected outcomes and policies that promote steady growth.). Its CEO (John Y. Yes and here I stand.”

Franchising 65

Franchising Budgeting Pryor Consultative 65