Remove 2013 Remove Management Remove Six Sigma Remove Technology
article thumbnail

6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

institutionalized mistrust, resignation, or resentment), technology addiction (which can make it difficult for some people to actually talk to others), or a simple incompetence for speaking and listening. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. This lack of listening can be the result of degenerative moods (e.g.,

article thumbnail

6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Unfortunately contemporary management theory and practices have ill prepared us for our current reality. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Consider leaving a comment!

Ohno 50
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building a Software Start-Up Inside GE

Harvard Business Review

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

article thumbnail

Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. Finally, the leadership team, in partnership with Booz & Company, invited people from across the system to collaborate in cost reduction.

Cost 8
article thumbnail

The Key to Change Is Middle Management

Harvard Business Review

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

article thumbnail

Why Your Customers Hate You and How to Fix It

Skip Prichard

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

How To 76