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Unsafe Thinking: How to Get Out of Your Rut

Leading Blog

The ability to meet challenges with a willingness to depart from standard operating procedures; to confront anxiety, tolerate criticism, take intelligent risks, and refute conventional wisdom—especially one’s own views—in order to achieve breakthroughs” is what Jonah Sachs calls unsafe thinking. W E ALL GET STUCK IN RUTS. Thinking ruts.

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Uber Can’t Be Fixed — It’s Time for Regulators to Shut It Down

Harvard Business Review

Indeed, employees at every turn faced personal and professional risks in defying the law; two European executives were indicted and arrested for operating without required permits. ” (After I first flagged his posting, in 2015, Uber removed the document from its site. ” Respect for the law barely merits a footnote. .”

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What Design Thinking Is Doing for the San Francisco Opera

Harvard Business Review

On March 2, 2015, a line of people stretching around the block waited to get into the Rickshaw Stop on Fell Street in San Francisco. The SFO project began in January 2015. The group brainstormed around this idea, and began to conceive a dramatic new prototype that would enable them to attract a new, younger audience.

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What Lilly Pulitzer Learned About Marketing to Millennials

Harvard Business Review

Utilizing AgilOne, a predictive marketing cloud solution, we were able to break down data silos across marketing and operational systems, combining data from Lilly’s CRM system, website, and in-store interactions into a single unified platform to analyze and understand our consumer journey and preferences.