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Intelligent Redesign of Health Care

Harvard Business Review

To obtain an understanding of the costs, the center is applying a combination of two management tools: process mapping from industrial engineering and activity-based costing from accounting. Specifically, the center wants estimates of: The costs of caring for groups of patients with similar conditions.

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Health Care Providers Need a Value Management Office

Harvard Business Review

Staffed with dedicated professionals armed with the requisite skills, experience, and credibility, a central group can accelerate the realization of value improvements — better outcomes, more efficient processes, lower costs, and aligned payment models — across the organization. Insight Center. Sponsored by Optum.

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How to Design a Bundled Payment Around Value

Harvard Business Review

Harvard Pilgrim agreed to design new, innovative plans whose features included waiving such liabilities as co-payments if a member chose a high-value RCR provider for the surgery. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. measure both costs and outcomes for comparative analyses of care variation. select a project team with the right skill sets.

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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

The Power of Customer Costing. With three efficient plants staffed by 3,000 employees, it had reinvented itself to become an innovative manufacturer of modular steel staircases and fiberglass doors. Tommy, an avid reader of the business literature, wanted Egan to adopt an activity-based costing , or ABC, approach.