Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. So what went wrong and what can leaders learn from the example?

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Airlines Leadership Short-term Long-term 188

Modern Servant Leader

OCTOBER 24, 2014

Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic, Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. Healing (Spears).

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Servant Leader Greenleaf Airlines Definition 210

Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. So what went wrong and what can leaders learn from the example?

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Airlines Leadership Short-term Long-term 130

Lead Change Blog

MARCH 8, 2018

Servant Leadership in Action: How to Achieve Great Relationships and Results , which I coedited with Renee Broadwell, launched this week and is already hitting bestseller lists. That’s exactly what I hope we have started: a servant leadership movement. an organization turned around by servant leadership.

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Leadership Servant Leader Simon Airlines 210

Modern Servant Leader

JANUARY 20, 2012

Southwest Airlines ( LUV ) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E.

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Airlines Leadership CFO ROI 203

Lead Change Blog

JUNE 16, 2016

In June, I found out that Captain Denny Flanagan, of United Airlines (UAL) retired after 30 years with UAL and 20 years Navy before that. The CEO of United, Oscar Munoz, came to the airport to greet Captain Denny on his final flight. Lesson One: Servant Leaders think of employees and customers at the same time.

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Servant Leader Leadership Airlines Travel 150

Modern Servant Leader

OCTOBER 9, 2012

David McCuistion is a Modern Servant Leader subscriber and fellow Servant Leadership advocate. When I heard of his military background, Servant Leadership experience and his platform in Vanguard Organizational Leadership , I asked him for an interview. How do you define Servant Leadership?

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Servant Leader Mission Statement Greenleaf Leadership 189