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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. Video: How to Use a Stakeholder Analysis to Identify Audience Members.

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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin. The benefits were significant. Fun Leaders Are Light. Fun leaders are about light.

Six Sigma 150
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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. He also serves as a consultant to process and continuous improvement management programs.

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How to Build Confidence

Harvard Business Review

Gruenfeld, the Moghadam Family Professor of Leadership and Organizational Behavior and Co-Director of the Executive Program for Women Leaders at Stanford Graduate School of Business. Worry about what others think — focus on yourself, not a theoretical and judgmental audience.

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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

I fear that very dynamic is unfolding today with respect to a piece of language and a leadership aspiration that has become the Holy Grail for business thinkers like me. Its leadership said, "We want to 'democratize the skies' and give rank-and-file Americans the freedom to fly." That piece of language, that aspiration, is innovation.