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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. Video: How to Use a Stakeholder Analysis to Identify Audience Members.

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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin. The benefits were significant. Fun Leaders Are Light.

Six Sigma 150
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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. He also serves as a consultant to process and continuous improvement management programs.

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How to Build Confidence

Harvard Business Review

If you are unsure about your ability to do something — speak in front of large audience, negotiate with a tough customer — start by trying out the skills in a safe setting. Worry about what others think — focus on yourself, not a theoretical and judgmental audience.

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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

Rather, an immensely talented group of street performers set out to define a whole new category of live entertainment, a creative leap that made perfect sense to the artists who dreamed it up, but made no sense to circus veterans or to audiences who had never seen such shows before.