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How Advanced Analytics Is Changing B2B Selling

Harvard Business Review

While there’s less buzz around business-to-business markets, these innovations are changing the game in B2B as well, even in old-line industries selling what might be considered commodity products. For a deep dive into the elements, see our related HBR article “ The B2B Elements of Value ”).

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You Can’t Collaborate Unless You Agree on the Problem

Harvard Business Review

To design and develop new products, it’s not uncommon today to get your research and engineering folks to collaborate with customers and other external stakeholders. In B2B customer collaboration, however, the customer tends to be driven by specific business goals rather than passion for your brand or product category.

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Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business Review

Consider the core mission of the modern IT department: Taking in all the technology “mess” (often from several different divisions), developing the necessary competencies, and delivering savings and efficiency to the company. The stand-alone data and analytics service function. Data and analytics embedded in IT.

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How More Accessible Information Is Forcing B2B Sales to Adapt

Harvard Business Review

Over the past 20 years, information technology and digital channels have changed the way consumers shop for products ranging from cars to homes to electronics. Those forces are dramatically changing the way B2B companies and their customers approach buying and selling, too. Sellers must respond. Sellers must respond. Systems (e.g.,

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How Multinationals Can Grow in the Middle East and Africa

Harvard Business Review

Despite lower oil prices, currency depreciations, higher taxes, and geopolitical uncertainty, the region is still rich in opportunities, from selling efficiency-enhancing technology to the Saudi government to offering Western products to 100 million Ethiopian consumers.