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Performance Measurement

Strategy Driven

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers. Consider leaving a comment! All rights reserved.

ROIC 62
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Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.

Books 14
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The Right CEO Personality for Process Improvement

Harvard Business Review

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. We all have.

Process 15
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The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

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The Irish Banking Crisis: A Parable

Harvard Business Review

Harvard Business Review Cart My Account Downloads Explore Today on HBR Blogs Magazine Books Authors Store Harvard Business School Topics Change Management Competition Innovation Leadership Strategy Skills Emotional Intelligence Managing Yourself Measuring Business Performance Project Management Strategy Execution Industries Finance & Insurance (..)

Banking 15
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The Big Picture of Business – Becoming a Legend

Strategy Driven

Courage and leadership. I was then challenged to come up with such a program, the result being the Leadership in Action Awards. However, recognition programs are a balanced scorecard that involves the scrutiny of the company and its leaders by credible outside sources. Mature confidence and informed judgment.