article thumbnail

Race Issues

Harvard Business Review

” HBR: How Managers Can Promote Healthy Discussions About Race by Kira Hudson Banks — “Many white people may avoid conversations about race out of fear of ‘saying the wrong thing.’ Instead of always feeling like an outsider, you feel as if you belong.

P&L 8
article thumbnail

What Investment Bankers Can Learn From Stand-Up Comedians

Harvard Business Review

Originally from the Midwest and after a stint in the Navy, I decided to be an investment banking analyst in the late 90's. I did well in my business school applications, and after my MBA, I worked for a private equity-backed healthcare company, then more investment banking as an associate. I realized it was not banking pretty quickly.

Banking 14
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Bonus Employees Really Want, Even If They Don’t Know It Yet

Harvard Business Review

Norton, and Elizabeth W. First, National Australia Bank gave some of their employees money to spend on charities. Instead of giving your employees more money to spend on themselves, what if you provide them the same bonuses with one caveat: they must be spent on prosocial actions towards charities and co-workers? Aknin, Michael I.

Norton 13
article thumbnail

How Self-Service Kiosks Are Changing Customer Behavior

Harvard Business Review

Dennis Campbell , Frances Frei , and I have done some research looking at self-service technologies, in banks in particular. Customers’ overall satisfaction with the bank fell as the proportion of their total interactions shifted away from face-to-face channels and toward using ATMs. But that’s not always true.

article thumbnail

Israel Isn’t the Only Country That Thinks CEOs Should Earn Less

Harvard Business Review

Israel’s parliament just unanimously passed a law capping the amount of money a banking or insurance CEO can earn at 44 times what the lowest-paid employee earns, or 2.5 Remember, under the new law, an Israeli banking CEO will be able to earn 44 times what the lowest-paid worker earns. million shekels (about $661,000).

Norton 8