Harvard Business Review

FEBRUARY 2, 2016

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Don’t treat benchmarking as the path to success.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

JULY 14, 2017

A production process turns inputs into outputs and distributes them through a tightly controlled supply chain. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. The traditional way of thinking about value creation is linear and incremental.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Strategy Driven

SEPTEMBER 26, 2019

The Society of Automotive Engineers has defined six levels of autonomy from level 0 – 5. Because of the emphasis on commodity-based engineering, workflow in a typical OEM has a very long lead time and cycle. The end-picture and future benchmark to consider is provided by Tesla. Navigating the Path to Pervasive Autonomy.

Engineering 10

Engineering Automotive Supply Chain Software 10

Harvard Business Review

JUNE 7, 2017

With automated pricing engines, insurers and banks can roll out new offers as fast as online competitors. One traditional insurer, for instance, shifted from updating its quotes every several days to every 15 minutes by simply automating the processes that collect benchmark pricing data.

Company 11

Company Telecommunications Retail Supply Chain 11

Harvard Business Review

APRIL 27, 2015

By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. The engine may be otherwise well built, but without just one of these components, it will be essentially worthless. A car is more than its engine.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

OCTOBER 22, 2015

The committee includes the leaders of its clinical practice committee (the dean and the vice dean for practice); its Center for the Science of Health Care Delivery (a hybrid research-practice center); and its quality, supply chain, analytics, marketing, contracting, systems and procedures, finance, and planning functions.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

OCTOBER 17, 2017

But this single-minded focus can be a major problem when it comes to tackling slow-building, systemic challenges, like global warming, that could take down not just supply chains but, over time, entire economies. Today, we see growing interest in new business benchmarks and in potential breakthrough materials and forms of energy.

Morale 8

Morale EPS Supply Chain Politics 8