Remove Benchmarking Remove Loyalty Remove Operations Remove Short-term
article thumbnail

Smart Marketing for Small Businesses

Strategy Driven

” Marketing can sometimes slip through the cracks given the constant and pressing demands of sales, client service, and internal operations. However, under-investing in marketing is short-sighted, and this article will explain how “smart marketing” can be a key driver of business growth. Benchmark Your Feedback Step 8.

article thumbnail

How CMOs Can Get CFOs on Their Side

Harvard Business Review

To date, however, the reality of marketing analytics has fallen short of the promise. Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent).

CFO 8
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Performance Can’t Be Measured by Company Growth Alone

Harvard Business Review

There is a need to improve in absolute terms, and there is plenty of headroom in relative terms. Among those in the enviable position of having high performance in both absolute and relative terms, the challenge is to stay the course. For those with low absolute and relative performance, the message is clear: All hands on deck.

article thumbnail

When to Reward Employees with More Responsibility and Money

Harvard Business Review

Many organizations lose some of their best operational people because of creating single pathways to organizational success," says David. Make it short-term and outline clear success criteria and an evaluation timeline. Doing this may be more motivational in the long run and can often inspire loyalty.