Strategy Driven

APRIL 16, 2014

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 52

Metrics Process BPM KPI 52

Strategy Driven

JUNE 26, 2014

Many thanks to my colleague Jerry Talley for initially developing this concept of a Macro Map. I suggest starting with a small group of executives/managers who know the work of the department or division. (If Want to learn more about BPM metrics? A Macro Map can help. How do you Build a Macro Map? About the Author.

Process 58

Process Strategy BPM Metrics 58

Strategy Driven

JULY 24, 2014

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Having no charter.

Project 58

Project BPM Critical Success Factor Process 58

Harvard Business Review

MARCH 23, 2011

An executive decides on a different and better way to do things, and prepares a sales pitch that goes something like this: First: "We need to change. Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.)

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

FEBRUARY 8, 2018

Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). BPM reflected the interactions of different stakeholders, from product creation through supply chain to final assembly. How organizations are changing.

Management 10

Management Software BPM Technology 10