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November 2011 Edition - Strategy Execution Newsletter - On Managing Processes

Six Disciplines

Welcome to the November issue of the Strategy Execution Newsletter from Six Disciplines. Business Process Management articles (BPM Institute) (Oct 2011). I'm a consultant, and my clients could really benefit from Six Disciplines. I'm a consultant, and my clients could really benefit from Six Disciplines.

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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 51
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

I suggest starting with a small group of executives/managers who know the work of the department or division. (If It also gets executives and employees engaged in thinking about the big picture by process, and helps each one relate it to their own work. Want to learn more about BPM metrics? How do you Build a Macro Map?

Process 57
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

But those leaders have had training and experience to succeed in a traditional organization with a C-suite at the top and siloed business units and functions under each executive. The question is, do your executives have the skills and experience to lead a cross-functional process focused organization? What’s in it for Me?

BPM 56
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5 Early Warning Signals for a BPI Project

Strategy Driven

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Having no charter.

Project 57
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Avoid the Improvement Hype Cycle

Harvard Business Review

An executive decides on a different and better way to do things, and prepares a sales pitch that goes something like this: First: "We need to change. Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.)

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.