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November 2011 Edition - Strategy Execution Newsletter - On Managing Processes

Six Disciplines

Welcome to the November issue of the Strategy Execution Newsletter from Six Disciplines. In this month's issue, we're focusing on managing processes. THE "BEST OF PROCESS MANAGEMENT" - FROM THE SIX DISCIPLINES BLOG. Managing Alignment As A Process. External Resources On Managing Processes. Find out how!

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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 52
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

I suggest starting with a small group of executives/managers who know the work of the department or division. (If With the managers: Begin with listing the customers – the people who receive or use the output. Explain how you built the first draft of the map with the managers, and what its components are.

Process 58
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

But those leaders have had training and experience to succeed in a traditional organization with a C-suite at the top and siloed business units and functions under each executive. The question is, do your executives have the skills and experience to lead a cross-functional process focused organization? What’s in it for Me?

BPM 56
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5 Early Warning Signals for a BPI Project

Strategy Driven

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Picasso and Project Management.

Project 58
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Avoid the Improvement Hype Cycle

Harvard Business Review

The result: Employees get confused and cynical (senior management's "flavor of the month"). An executive decides on a different and better way to do things, and prepares a sales pitch that goes something like this: First: "We need to change. Brad Power is a consultant and researcher in process innovation.

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How Cloud Computing Is Changing Management

Harvard Business Review

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). yagi studio/Getty Images.