article thumbnail

How to Build and Repair Your Reputation

Skip Prichard

Do you consider your personal brand ? Building something as important as your personal brand and reputation requires the same attention you would give any crucial career asset.” Authentic personal brands have almost a magical quality to them.” What are some of the hallmarks of an authentic personal brand? Lida Citroen.

article thumbnail

The Law of Reciprocity

Coaching Tip

This ''law of love'' is identified in many different ways--for example, in Wayne Baker''s bestseller, " Achieving Success Through Social Capital " , this law of love in the workplace is described as the "law of reciprocity.". Acts of contribution, big and small, build your fund of social capital, creating a vast network of reciprocity.

Cialdini 117
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

With Tweet-to-Buy, American Express Values its Community at $10

Harvard Business Review

In essence American Express gives $10 free credit for a branded tweet. CNV is the expected net profit from purchases by anyone in the customer's network — their friends, family and online followers — that can be attributed to the customer promoting the brand. But how does one formulate that?

article thumbnail

Don’t Write Off the (Western) Focused Firm Yet

Harvard Business Review

Subsequently they become more knowledge-based, as you share technologies, brands and customer intelligence. Quite a respectable performance for a company operating in a fairly mature industry. Initially these savings are mainly physical, as you stretch the use of tangible assets such as plants, networks and systems. in the U.S.,