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Practicing the Law of Reciprocity

Coaching Tip

Each colleague identifies the resources (knowledge, information, expertise, budget, product, emotional support or so on) or contacts (someone he or she knows who can provide the resource) in response to as many requests as possible. Leadership Communication. An easy way to do this is to write the request on a Post-it note.

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What It Takes to Become a Great Product Manager

Harvard Business Review

PMs have to have a deep understanding of how the organization operates and must build social capital to influence the success of their product – from obtaining budget and staffing to securing a top engineer to work on their product. They also have more influence and authority over company resources.

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Case Study: Is Holacracy for Us?

Harvard Business Review

The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years. The lack of control meant that the leadership team had little say in how the Contect brand was being managed at a local level. But it would take a lot of social capital. Now Vera was getting worked up.