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An Interview with Tesla’s Felicia Mayo on Creating a Culture of Diversity and Inclusion

HR Digest

Creating an Environment that Encourages Cognitive Diversity In a remarkable interview with The HR Digest, Felicia Mayo talks about the value of cognitive diversity in the global business sector and what makes a great leader. Felicia Mayo: I wish I could take credit for us bucking the trend. Can you give a specific example?

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Genuine Success: Vitality, Service, & Outstanding Performance

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? Add it as a comment.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

At the same time, I’ve also noticed a distorted mashup of what people think this culture is – from road bikes adorning a wall to illustrate a “commitment to work-balance” to beer taps in the boardroom to ensure a happy (or intoxicated?) Rather, it requires an orchestrated effort and a deep commitment to improve.

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Dispatches from Mayo: “It’s a Privilege to Work Here”

Management Excellence

After all, service organizations live or die based on the passion and commitment of the people providing the service. There’s no doubt one of the most significant challenges any service organization faces is how to sustain excellence in service delivery over long periods of time. Once the passion goes, the service trends to the ordinary.

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Why You Should Meditate

Persuasive Powerhouse

Like so many things, meditation takes time and discipline (which is why many don’t take it up), but the benefits far outweigh the time commitment. till a professor of ours showed us some stuff from the mayo clinic to try out for ourselves and to give our feedback. I would love to hear back about what you find out.

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Business Does Not Need the Humanities — But Humans Do

Harvard Business Review

In the 1930s, Elton Mayo ignited the Human Relations movement by documenting the productivity boost that came with treating assembly line workers with dignity and care. Technology is the career-obsessed breadwinner, the humanities a demure stay-at-home spouse. Putting the Humanities To Work. They must be beautiful and useful.

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Do You Let Envy Get the Better of You?

Frank Sonnenberg Online

Is it because of their personality, relationships, possessions, career achievements, or their overall lifestyle? Just as you’ll never really understand someone’s problems until you walk a mile in their shoes, you’ll never fully appreciate the effort and commitment that someone made to achieve their success.

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