Harvard Business Review

APRIL 13, 2015

Sales managers have a difficult relationship with luck. As a consequence, many sales managers de-emphasize luck, instead stressing the importance of stable, measurable, and controllable factors such as motivation and specific behaviors. The students had territories and quotas and used a customer-relationship-management system.

Uncertainty 8

Uncertainty Competitive Intelligence Self-aware Goal 8

Harvard Business Review

APRIL 20, 2017

At first, Susan Kim wasn’t sure whether she’d heard her new manager correctly. Mr. Moon (as Susan had been told to call him by her half-Korean father, Don) was the Seoul office manager of Zantech, a technology security firm with headquarters in Amsterdam. Moon added, “This is common practice.

Case Study 8

Case Study Follow-up Ethics CEO 8

Harvard Business Review

MAY 31, 2016

” No manager wants to hear that someone on their team has another job offer in hand. “Whether or not the employee ends up taking the other offer, this is a rich opportunity,” says Dick Grote performance management consultant and author of the HBR Tools on Goal Setting and Performance Reviews. Should you counteroffer?

Case Study 8

Case Study Consultative Learning-by-Doing Performance Review 8

Great Leadership By Dan

NOVEMBER 6, 2007

There are inherent risks and pitfalls that can be avoided or need to be managed. It is designed to support HR Directors/Managers as they assist their highest potential executives prepare and navigate through these challenging job changes. I discovered that this is what’s really required of a General Manager – you can’t know it all.”

Development 120

Development Advice Learning Curve Execution 120