Skip Prichard

JUNE 22, 2020

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. There is no doubt that strong culture translates into a powerful competitive advantage. Jason Richmond.

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Marshall Goldsmith

NOVEMBER 24, 2010

Heskett and W. entitled The Ownership Quotient, Putting The Service Profit Chain to Work for Unbeatable Competitive Advantage. In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. Earl Sasser, Jr. I asked him for his perspective on this question.

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The Practical Leader

OCTOBER 26, 2011

These are drawn from Harvard Business School professor, James Heskett’s new book, The Culture Cycle: How to Shape the Unseen Force That Transforms Performance : “Culture really matters. Here are especially vital findings and powerful observations about just what it takes to build a peak performance culture.

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