Remove Conflict of Interest Remove Marketing Remove Productivity Remove Technology
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Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

Strategy Driven

The source of much of this faulty information is client service personnel, who ultimately are not in an objective position to gather and share unbiased feedback, due to factors such as personal client relationships and potential conflicts of interest. Identify which competitors are being selected to replace your company and why.

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Why Your Partnership Contract Is Too Important to Be Left to the Lawyers

Harvard Business Review

Changing technology and markets make it impossible to foresee future contingencies. These fences can reduce the potential for conflicts of interest that make managing incomplete contracts so challenging. Social relationships are important in providing both the glue and the grease to help contracts evolve productively.

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Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

With this week’s in-feed promotion of Internet.org, Facebook crossed the line between promoting general civic engagement and sponsoring citizen communication by supporting a specific company program favorable to its commercial interests. We’re being introduced to a new lever of corporate influence on democracy.

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Solar Is Being Held Back by Regulations, Not Technology

Harvard Business Review

Due to the drop in costs for solar technology and increases in electric utility rates , solar photovoltaic-generated electricity is now less expensive than grid electricity, and adoption is rising rapidly throughout the U.S. To understand why, we have to start by looking at the market for solar. We suggest that a blanket federal U.S.

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The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

In their marketing, accounting and auditing firms claim to be full-service business advisors, in order to get business. There was a conflict of interest in alliance with Enron…not objective enough. Egos and working mannerisms did not produce the most productive workforce. The Auditing Firm Employed by Enron.