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Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. There exist two current options.

Crisis 59
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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation. Walking into these organizations is often like traveling back in time 20 years.

Loyalty 419
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Customer Experience Management | N2Growth Blog

N2Growth Blog

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., In short, most CRM practitioners have traditionally assumed an internal (inside-out), operationally centric approach to customer management and strategy.

Blog 304
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The Problem With Coaching | N2Growth Blog

N2Growth Blog

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs. Ultimately, I agree with Peter.

Blog 385
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Memorial Day Leadership Lessons

N2Growth Blog

I left my son’s graduation in Florida on Sunday evening headed for Dallas and then traveling on to San Antonio. Moreover, it is those leaders who receive the negative press, those leaders who just can’t seem to get the job done that universally seem to be void in some or all of the aforementioned traits.

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What All Great Leaders Have In Common | N2Growth Blog

N2Growth Blog

With the plethora of reading material on the market today it is not a simple thing to make sure that you’re covering all the bases in a time efficient fashion. link] Diploma in Digital Marketing Qualification – MMC Learning | Digital Marketing [.] Social Media Marketing an hour a day – Dave Evens 7.

Blog 419
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Setting Strategy in Egypt's (and Other) Shifting Sands: A Four-Part Approach

Harvard Business Review

Although it is too early to tell if Tunisia and Egypt will prove the exceptions rather than the rule when it comes to dramatic political transitions in the Middle East, multinationals operating in the region have already faced significant losses. Lafarge , the French cement group, saw its share price fall four percent in one day.