Strategy Driven

NOVEMBER 4, 2010

Special Edition 50 – An Interview with Marshall Fisher, co-author of The New Science of Retailing examines the use of analytics to improve an organization’s supply chain performance in a way that ultimately enhances the bottom line. Thank you again for listening to the StrategyDriven Podcast !

Supply Chain 57

Supply Chain Retail Bottom-up Newsletter 57

The Practical Leader

MAY 16, 2012

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” ” He goes on to show how one of the keys to improving customer service is: “‘the power of management by common sense.’

Waterman 58

Waterman Consultative Learning-by-Doing Retail 58

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization.

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

MARCH 31, 2017

And they have well-honed approaches for developing the requisite new skills in employees. Ash Gupta is President of Global Credit Risk and Information Management at American Express, and Guy Peri is Chief Data Officer and Vice President of Information Technology at P&G. Augmentation, not automation.

Supply Chain 8

Supply Chain Technology System Early Adopters 8

Harvard Business Review

JUNE 7, 2017

First, managers should ask themselves if they have automated processes in problem areas that cost significant money and slow down operations. For example, online retailers can adjust product prices daily because they have automated the collection of competitors’ prices. Automating basic processes.

Company 10

Company Telecommunications Retail Supply Chain 10