Skip Prichard

JUNE 28, 2019

Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. Building a fence between your yard and a neighbor’s yard is a complicated challenge; building a great relationship with your neighbor is complex. 10 Steps to Solving Complexity. Tips to Ask Good Questions.

Sull 71

Sull How To Insourcing Sharpe 71

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. link] Anna Smith “Let the attacks begin” – The number one source for innovation/change is pissed-off people (Tom Peters). Have a great Thanksgiving Sir. LeRoyD Amen! We are all biased.

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. A design studio is geared for collaboration and innovation work with customers and partners.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JUNE 3, 2015

Intriguingly, some start-ups are coming up with characteristically innovative ways to tackle the problem. The new approach was very successful, and Zappos scaled it by insourcing operations to increase efficiency and by expanding the product line to handbags, eyewear, and other clothing, to benefit from economies of scope.

Apparel 8

Apparel Strategy Insourcing Efficiency 8