How Consumer Brands Can Connect with Customers in a Changing Retail Landscape
Harvard Business Review
AUGUST 4, 2017
Sponsored by DXC Technology. A D2C initiative can involve one platform or many, depending on things like image, objectives, target audience, and what’s feasible in a given market. The cosmetic company responded with a new product, and backed it up with a dedicated consumer marketing plan. Make room for new technologies.
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