article thumbnail

The Slow Progress Being Made With AI In The UK

The Horizons Tracker

The laggards are generally suffering from outdated technology, poor data quality, and a lack of internal knowledge. The top causes for failure include lack of data quality (36%), lack of expertise within the organisation (34%), poorly conceived strategy (31%) and lack of an integrated development environment (27%).

article thumbnail

Do Your Customers Actually Want a “Smart” Version of Your Product?

Harvard Business Review

We began selling this new smart fan option and had several thousand excited early adopters. And we get feedback from our customers that quality and aesthetics still matter more than smart features. Rogers’ classic Diffusion of Innovation Theory – buy products en masse after the “early adopters.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Knowledge Workers Stand to Gain from Automation

Harvard Business Review

In general, early adopters of RPA find that automation radically transforms operations, delivering much lower costs while improving service quality, increasing compliance (because everything the software does is logged), and decreasing delivery times. Here, two humans orchestrate 300 robots that perform the work of 600 people.

article thumbnail

What BMW’s Corporate VC Offers That Regular Investors Can’t

Harvard Business Review

In fact, BMW’s greatest co-innovation success, 12 years earlier, had been in a “venture client” relationship with an early stage startup: Mobileye, now a leader in collision-avoidance technology. Similarly, Charles Schwab was the early adopter client of Siebel’s revolutionary CRM system.

article thumbnail

A Better Way for Employers to Procure Health Care

Harvard Business Review

companies manage their supply chains with diligence to ensure suppliers meet their standards for quality and affordability, but the vast majority don’t behave in this fashion when purchasing health care services. The result is predictable: immense and costly variation in access, quality, and safety. It is a costly mistake.