Do Customers Even Care about Your Core Competence?
Harvard Business Review
OCTOBER 17, 2013
Prahalad , the guru of “ core competence ,” doing a strategy audit for a huge Indian conglomerate. The company, Prahalad tells the CEO, is simply too complex and diverse. FedEx’s competencies in digital and transportational networks are its innovation platforms. A provocative—possibly apocryphal—story has the late C.K.
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