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The 5 Things All Great Salespeople Do

Harvard Business Review

My friends and I would try to emulate MacGyver by turning a paperclip into a knife or a key or something, but we basically just twisted it around until it broke — we weren’t exactly aspiring engineers. ” Look at the top salespeople in your own company and see if they possess most if not all of these characteristics.

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What It Takes to Become a Great Product Manager

Harvard Business Review

Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Core Competencies. Self-management: Being a PM can be incredibly stressful.

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Why Facebook Should Worry About Tencent

Harvard Business Review

According to VentureBeat’s Dean Takahashi, Tencent is “a little like what you would get if you combined AOL, Facebook, Skype, Yahoo, Gmail, Norton, and Twitter — under one roof.” Its rise is the story of Tony Ma and Pony Ma, China’s first Internet moguls, as I describe in a recently co-authored book, The One Hour China Book.

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How to Manage Your Former Peers

Harvard Business Review

It's tough," says Robert Sutton, a professor of management science and engineering at Stanford University and the author of Good Boss, Bad Boss and The No A **e Rule. Four years into his job at a government educational agency in Louisiana, Scott Norton got a huge promotion. But being in good company doesn't make it any easier.

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How to Work with a Bad Listener

Harvard Business Review

Earlier in Ash Norton’s career, she worked with a colleague — whom we’ll call Nancy — who had difficulty paying attention. Today Ash provides leadership development for engineers. .” The project went well, and Gary has “absolutely gotten better” at listening. Over time, Nancy improved.

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