Chart Your Course

AUGUST 14, 2012

2) Deploy a leadership strategy. There is unmistakable evidence revealing how leadership is exercised, formally and informally, throughout the organization. Leaders in the organization serve as role models through their ethical behavior and personal involvement in planning, communicating and developing others. No excuses.

Newsletter 165

Newsletter Insurance Class Workshop 165

Strategy Driven

FEBRUARY 6, 2015

They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. Metrics are easily skewed and do not reflect the overall customer satisfaction. There’s this thing that websites do. They arbitrarily disable accounts.

Quality 50

Quality Metrics Strategic Planning TQM 50

Strategy Driven

JUNE 17, 2011

In the language of today, they need to take on the mantle of ‘transformational leadership.’ How competent is your leadership team, and how prepared are they to help you catapult the company into the future? If not, how will you imbue your leadership with what you need from them – or where will you go to acquire it?

Learning-by-Doing 62

Learning-by-Doing Industry Follow-up Skills 62

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129