Harvard Business Review

MAY 30, 2018

For innovation-hungry legacy firms, partnering with a startup can be appealing. With apologies to Tolstoy, all happy start-up partnerships are alike; every unhappy innovation partnership is unhappy in its own way. They don’t seek to assess how well an innovation works; they try to measure how well that innovation works for us.

KPI 8

KPI Innovation Ries Banking 8

Harvard Business Review

JUNE 2, 2017

We personally know of three executives who were pivotal in launching $100 million-plus innovations. Here are two ideas: First, companies should move beyond looking simply at market share, and instead focus on “share of growth” as the key metric when driving a business forward. Market share is inherently backward looking.

Marketing 8

Marketing KPI Company Incentives 8

Harvard Business Review

FEBRUARY 28, 2017

As machine learning and AI algorithmic innovation transform analytics, I’m betting that next-generation algorithms will supercharge Pareto’s empirically provocative paradigm. Fewer than 10% of drinkers, for example, account for over half the hard liquor sold. Supra-Paretos.

KPI 8

KPI Analysis Innovation Engineering 8

Harvard Business Review

JUNE 1, 2017

Selvesware will deliver actionable, data-driven insight and advice on what to say, when to speak up, and with whom to network, for example, suggesting bespoke options for better communication, collaboration, and facilitation. Consider, for example, the obsessive get-it-done-now! Insight Center. Putting Data to Work.

KPI 8

KPI Directory Human Capital Self-aware 8

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. Growth: A TV cable company offers special subscription plans for new customers, aiming to achieve a strong market position within 24 months. Why is it that?

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

NOVEMBER 25, 2013

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. For example, brand managers and advertising agencies alike increasingly make sentiment analysis part of how they assess public perceptions.

Due Diligence 10

Due Diligence KPI Loyalty Information Technology 10