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How much Face Time are you getting?

CO2

Face Time as a KPI. It turns out that the number one Key Performance Indicator (KPI) for a sales organization is Revenue to Face Time. Gardner shows, for example, how Gandhi, Einstein, Freud, Picasso, Elliot, and Stravinsky all took 10 years to make their first major breakthrough.

KPI 79
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Get More Innovative by Rethinking the Way You Think

Harvard Business Review

Innovating how we innovate. Psychologists and educational researchers, for example, stress how metacognition — the awareness and understanding of one’s own thought processes — is integral to enhanced learning and better decisions. There’s another example in A.G. Improving how we improve.

KPI 8
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AI Is Going to Change the 80/20 Rule

Harvard Business Review

As machine learning and AI algorithmic innovation transform analytics, I’m betting that next-generation algorithms will supercharge Pareto’s empirically provocative paradigm. Fewer than 10% of drinkers, for example, account for over half the hard liquor sold. ” Extreme distributions transcend and dominate industry.

KPI 8
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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business Review

Selvesware will deliver actionable, data-driven insight and advice on what to say, when to speak up, and with whom to network, for example, suggesting bespoke options for better communication, collaboration, and facilitation. Consider, for example, the obsessive get-it-done-now! Insight Center. Putting Data to Work.

KPI 8
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How is Big Data Transforming Your 80/20 Analytics?

Harvard Business Review

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. For example, brand managers and advertising agencies alike increasingly make sentiment analysis part of how they assess public perceptions.

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Why User Experience Always Has to Come First

Harvard Business Review

For example, Facebook makes great money from mobile advertisers, but it’s now refusing to subsidize technical inefficiencies that undermine overall UX. That is, platform providers and innovation ecosystems are rethinking how they really make money from, and with, their customers and partners. Those trade-offs become explicit.

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8 Reasons Companies Don’t Capture More Value

Harvard Business Review

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. For example, the sales manager is interested in top-line revenues, whereas the factory manager is interested in capacity utilization and predictable ordering patterns.