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How the Big Data Explosion Has Changed Decision Making

Harvard Business Review

At one Fortune 1000 company, for example, “flame wars” broke out between customer support units, desperate to respond faster to customer complaints, and the technical design group, equally desperate to avoid ad hoc fixes. That transformed the RACI decision rights template. This tension drives my clients mad. Accountable.

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Manage The Challenges of Working In a Matrix

Jesse Lyn Stoner Blog

Matrix organizations are becoming more common as organizations grow larger, become more complex, and/or enter global markets. Set an example and act in ways that encourage collaboration across boundaries. Create a RACI chart. In order to complete work, are people dependent on others who report to a different boss?

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Three Innovation Lessons From India's Titan Watches

Harvard Business Review

The world's fifth largest watchmaker, it owns 60% of the Indian market, and has been growing robustly. As Bhat went through his presentation, I wrote down the following lessons: "Live" new markets. It would be easy for Titan to focus most of its efforts on deepening its penetration in its strongest market segments.

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Employers Checking Social Media

Career Advancement

If you’re in the market for a new job, you may not want your boss to see your flurry of activity. Weed through your old photos and remove anything too racy or inappropriate on social media. As an example, instead of telling everyone you’re the best realtor in the region, give daily tips on selling a home.

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How Media Companies Can Boost Ad Revenues

Harvard Business Review

Take a recent example. Their spending added up to a 13 percent share of total online fashion expenditures, worth some $4 billion out of a $34 billion market. Publishers could package their insights about the people who visit their site and then deliver hot leads to advertisers at the point when customers are ready to buy.

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