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Building a Culture of Accountability

The Center For Leadership Studies

Consider this (simplified) example: Executive Assistant Ryan is responsible for compiling results for his organization’s monthly sales reports for VP of Sales Emily. First and foremost, building a culture of accountability requires consistency, patience and possibly a shift in thinking from an organization’s leadership.

RACI 52
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Manage The Challenges of Working In a Matrix

Jesse Lyn Stoner Blog

Leadership In a Matrix. Everyone must provide leadership and assume responsibility for success. Conflict between line managers and functional managers erupts around prioritizing projects and allocating resources. Create a RACI chart. What you can do: Focus on the work to be done and the best way to accomplish it.

RACI 208
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To Hold Someone Accountable, First Define What Accountable Means

Harvard Business Review

As prescribed in the commonly used responsibility models — RACI, RAPID, and the others — accountability should fall to one (and only one) person per item, even if the work involved requires input and contributions from others. Consider this example. ” But what did Paul mean? .” ” But what did Paul mean?

RACI 12
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Why Decisions Get Second-Guessed, and What to Do About It

Harvard Business Review

Take advantage of one of the many good models out there, such as RACI , to help you define various roles and responsibilities from start to finish. ” This is probably the most insidious of the three: someone who originally agreed with the decision but now wants to recant their consent and execute something different after the fact.

RACI 8
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A Bad Reputation Costs a Company at Least 10% More Per Hire

Harvard Business Review

A few years ago, domain registrar and web hosting company GoDaddy was known for its racy ads featuring NASCAR driver Danica Patrick and The Biggest Loser star Jillian Michaels. Get executive buy-in. The difference between mediocre and great employer branding often is executive involvement.