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10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

Supporting yourself with FAQs, chatbots, and fair returns policies will also help. The right facilities and automation can boost productivity, accuracy, and financial management. Modern tech features can range from cloud-based software and file management to factory equipment. People buy people.

Brand 117
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Customer Service Mistakes Your Business Might Be Making

Strategy Driven

Anyone with a retail business must have plenty of stock. A FAQ page is a common feature on company websites, as are user manuals, buying guides, and videos. When you make a promise to a customer, you must make sure that you deliver on it. If you break a promise you’ve made, it will damage any relationship that you have built.

FAQ 50
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Sell Your Product Before It Exists

Harvard Business Review

Coin’s makers first launched a $50,000 crowdfunding campaign and, after hitting their goal inside of 40 minutes, are continuing to take pre-orders at half the future retail price. Coin has managed to test the market without ever actually releasing the physical product. Product development Risk management Sales'

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Smiles All Round? Tips For A User-Friendly Ecommerce Store

Strategy Driven

Many online retailers are also starting to use a co-browsing function. Live, human support always beats FAQs and waiting for an email. You manage to get the customer onto your site, they fill their cart with all the products they want, get to the checkout page, and then poof! Keep an Eye on the Checkout.

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