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Performance Measurement

Strategy Driven

Value: The Four Cornerstones of Corporate Finance by Tim Koller. While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Discusses the four foundational principles of corporate finance.

ROIC 62
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Intelligent Redesign of Health Care

Harvard Business Review

As we move forward we need to be mindful of two principles that must be at the heart of any fundamental health care reform: “no margin, no mission” and “if you can’t measure it, you can’t manage it.” Kaplan and Michael E. Health Operations' Leading Health Care Innovation: Editor’s Welcome.

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Making Sense of Our Very Competitive, Super Monopolistic Economy

Harvard Business Review

It offered far more movies than its smaller rivals, used computers to better manage that inventory, and designed its stores to be bright and family friendly. Big companies are making lots of money, not investing all that much, and yet somehow managing to fend off newer challengers. are in different phases of this cycle.

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Strong Patient-Provider Relationships Drive Healthier Outcomes

Harvard Business Review

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. One of the team’s central findings is that TDABC cannot be delegated to the finance function.

Mayo 8