Skip Prichard

JUNE 22, 2020

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Corporate leaders that operate with an ivory tower mentality are likely to find their tower tumbling down.

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How To Middle Management Reputation Short-term 107

Harvard Business Review

DECEMBER 14, 2011

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?

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Company Heskett Ryan Audience 17

Harvard Business Review

MARCH 22, 2012

I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. It's hard to cite many businesses that make kindness the bedrock of their operating strategies. He also made the meeting on time — and told the entire board about the "miracle" he'd experienced at DFW.

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Strategy Airlines Hotels Heskett 18