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How Successful Virtual Teams Collaborate

Harvard Business Review

Collaborative activity is the "secret sauce" that enables teams to come up with innovative new products or creative, buzz-worthy marketing campaigns. One solution is to use a flexible, fluid team structure that consists of three tiers : a core, an operational level, and an outer network. Many skills are difficult to train and develop.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Managers constantly try to fit new market needs to existing processes and routines. The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. Sometimes they are a fit, but often they are not. Insight Center.

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What the Best Transformational Leaders Do

Harvard Business Review

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. The same was true of Adobe’s Shantanu Narayen. Theodor Weimer , Country Chairman at UniCredit.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

The key is to look beyond just the obvious places like marketing. So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. Sales & Marketing Adapted from.