article thumbnail

How to Avoid Groupthink and Let Your Employees Truly Shine

HR Digest

Psychology Today suggests that the term was first defined by Yale psychologist Irving Janis in a 1971 issue of the magazine. Delving into matters of decision-making under stress, Janis strived to understand whether people were truly capable of ignoring their internal concerns in order to be one with the group.

article thumbnail

How John F. Kennedy Changed Decision Making for Us All

Harvard Business Review

Yale psychologist Irving Janis used the debacle to coin the term “groupthink,” which refers to a psychological drive for consensus at any cost that suppresses dissent and appraisal of alternatives. President Kennedy’s redesign of his decision making process has had enormous influence on today’s management thinking on leading teams.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business Review

Janis Christie/Getty Images. Before we formally submitted the handoff protocol to the unit’s policy management system, we evaluated the influence of the new protocol on patient recovery. This makes patient handoffs the most frequent and riskiest procedure in the hospital.

article thumbnail

The Eight Phases of Brand Love

Harvard Business Review

When entrepreneur Janie Hoffman launched Mamma Chia, a unique health beverage comprised of chia seeds floating in a jello-like texture, she knew she would have to educate the consumer. It is essential that we establish connections that are so special and memorable that a consumer desires to keep coming back for more.

Brand 13