Six Disciplines

MARCH 24, 2011

Companies operated alone, rather than being part of partner networks or plugging their people into informal relationships. It was an ineffective way to operate, especially after the information technology revolution took place, and to break out of it, companies needed management ideas.

Execution 101

Execution Six Sigma Strategy Information Technology 101

Harvard Business Review

MARCH 14, 2013

For years, a small group of crisis responders from nonprofits and the federal government had been meeting for coffee in Washington, DC and talking about how technology could facilitate disaster response. Within days the network organized to develop lightweight mobile apps for crisis responders.

Proposal 8

Proposal Project Crisis Information 8

Harvard Business Review

SEPTEMBER 24, 2013

Whether providers like it or not, health care is evolving from a proficiency-based art to a data-driven science, from freelance physicians to hospital-employed physicians, from one-size-fits-all community hospitals to vast hospital networks organized around centers of excellence. Each step in this process leads to another.

Health Care 9

Health Care Supply Chain Cost Quality 9

Harvard Business Review

OCTOBER 1, 2012

For example, at another telecom player, the consumer data-insights team learned that two things led to the most rapid spread of negative word of mouth about the company on social-media and microblogging sites: network outages and any perception by customers that the company had made false advertising claims about its products or network.

Strategy 8

Strategy Committee Retail Information 8